Privacy Policy

Privacy Policy

SI. Zwartz B.V. and Zwartz Laminating – Converting B.V., hereinafter referred to as Zwartz, located at Münsterstraat 5, 7575 ED Oldenzaal, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

https://zwartz.com, Münsterstraat 5, 7575 ED Oldenzaal, tel: +31 (0) 541- 51 28 43.

Ronald Zwartz is Zwartz’s Data Protection Officer. He can be reached via info@zwartz.nl.

Personal data that we process
Zwartz processes your personal data because you use our services and / or because you provide them yourself.

Below you will find an overview of the personal data that we process:

First and last name
Sex
Address data
phone number
E-mail address
IP address
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
Location data
Information about your activities on our website
List of customer contact details via an app
Internet browser and device type

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@zwartz.nl and we will delete this information.

Purpose and basis for processing personal data
Zwartz processes your personal data for the following purposes:
Handling your payment
Sending our newsletter and / or advertising brochure
To be able to call or e-mail you if this is necessary to be able to perform our services
To inform you about changes to our services and products
To offer you the possibility to create an account
To deliver goods and services to you
Zwartz analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
Zwartz also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision making

Zwartz does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, a Zwartz employee). Zwartz uses the following computer programs or systems:

[complete with name of the system, why it is used, underlying logic, importance and expected consequences for the person concerned]

How long we keep personal data

Zwartz does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

First and last name
Reason: Necessary for the execution of the agreement and Necessary in connection with legal obligation
Retention period: 7 years

Address + place of residence
Reason: Necessary for the execution of the agreement and Necessary in connection with legal obligation
Retention period: 7 years

E-mail address
Reason: Necessary for the execution of the agreement
Retention period: 2 years

(Mobile number
Reason: Necessary for the execution of the agreement
Retention period: 2 years

IP addresses (chat, analytics)
Reason: Analyzing the use of the website
Retention period: 2 years

Chat conversations
Reason: looking back on agreements made
Retention period: 2 months

Other personal data that you actively provide
Reason: Necessary for the execution of the agreement
Retention period: 2 years

Sharing of personal data with third parties

Zwartz will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Zwartz remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Zwartz uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Zwartz uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements.

On your first visit to our website, we have already informed you about these cookies and asked permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

For an explanation, see:

Cookies are also placed on this website by third parties. These are, for example, advertisers and / or the social media companies. Below an overview:

Cookie: Google Analytics
Function: Analytical cookie that measures website visits
Retention period: 2 years

Cookie: Crisp
Function: Live chat function that remembers IP address, possibly supplemented with telephone number and / or e-mail address
Retention period: 2 years

Cookie: LinkedIn
Function: Advertising
Retention period: 2 years

Cookie: Google Adwords (+ tag manager + Dynamic remarketing)
Function: Targeted advertising
Retention period: 2 years

Cookie: Geoplugin
Function: Analytical cookie that measures geographic origin of website visitors
Retention period: 2 years

Cookie: Mouseflow
Function: Analyzing mouse movements on website
Retention period: 2 months

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Zwartz and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@zwartz.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, within four weeks at the latest.

Zwartz would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:

How we protect personal data

Zwartz takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service.